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Coming Soon: The First 30 Seconds

$79.00Price

The First 30 Seconds: Responding to a Concern toolkit helps leaders make the moment after an employee speaks up count. Using realistic safety scenarios, conversation prompts, and a short practice activity, the toolkit guides leaders to pause, listen, ask clarifying questions, and agree on a next step. It gives supervisors a practical way to respond to concerns with respect and clarity, even when the answer is not immediately clear.

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